We recommend to small businesses that don't have a lot of software development experience and need a tool that's simple to get started with. What type of small business is best suited for? To help you find the best solution you can compare these most popular CRM tools for SMEs on pricing and key features in the table below.
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It has an amazingly-competitive free plan and impressive marketing functionality.
Hubspot CRM is a our top choice for marketing-focussed SMEs in the early-stages of growth. It's also rich in key sales features, for a very reasonable price. Freshsalesis one of the few CRM systems to offer a free tier, making it ideal for solo entrepreneurs or small teams. We think it is a very effective way to streamline your customer service and boost sales at the same time. Zendeskis a excellent for getting the most out of a large customer base with powerful customer support tools. 
Because of this, it's also a great, user-friendly solution for aligning your sales pipeline with other teams.
Pipedriveis best for experienced CRM users, as a system that integrates with your existing technology. It even offers predefined templates that you can completely optimise to your business needs. As an affordable and visual sales platform, it is quick and easy to get started on. is our number one small business CRM solution. Thankfully, there are some brilliant CRM software options that can satisfy these needs and more: We've been working with SMEs for more than two decades, and we know that every firm has a unique process when it comes to engaging new and existing customers. Overall, we recommend as the platform with the best value for money for SMEs.īut no small business is the same. You might want to focus on value for money, functionality, ease of use or the ability to scale as you grow. Finding the right CRM system for your small business depends on your specific priorities.
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